This article considers the interaction of managers and business processes at three levels:
(1) How executives move from setting strategies to redesigning buisness process archiectures
(2) how line managers control business processes, and (3) how supervisors manage specfic processes and activities. We briefly consider how automated sytsems can help managers stay on top of processes in real time.
Finally we provide readers with an overview of the issues companies face when they seek to improve the management of their business processes.
Created from the Casewise Model 00 - Kybernetica Model on 31/07/2016 at 20:01