BP Trends Article From Process Analysis to Employee Job Aids

BP Trends Article From Process Analysis to Employee Job Aids

Description

A specific approach that Chevron developed to transition from running process improvement projects to supporting day-to-day employee performance, with on-line job aids.

Includes a description of Nimbus's "storyboard" feature.

Also contains good explanation of why training is ineffective.

Authors (for this Publication)

• Boots, Jim
• Harmon, Paul

Publication Dates

• 2009 - 09

Domain Subject Areas (that this Publication elaborates)

• Human Performance Technology
• Job-Aids & Training
• Publishing, Portals, and Knowledge Bases