BP Trends Article Are you being served?

BP Trends Article Are you being served?

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Recently, Roger tregear has been engaged in several discussions involving the term “service,” all of which add up to a wide range of views on what a service might be and what we should do about it. Does a service architecture replace a process architecture or is it the same thing? Roger argues that, from his perspective as a process advocate, “service” is another term for the concept of “value” that is delivered by a process. We hope you’ll weigh in on the issue.

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