Long, Kathy A

Author Long, Kathy A

Publications (that have been written by this Author)

• A Global Approach to Process Governance
• BPM and Project Management
• IGOE — Guide From Policy to Business Rules
• IGOE — Link to Decision Criteria
• Process Roles: Who are the Process Owners?
• SIPOC for Service: Is It Enough?
• Six Sigma for Service: Is it Sufficient?
• What is an IGOE?